Otteroo warrants that its products are free of defects in materials or workmanship for one (1) year from the date of purchase (proof of purchase required). This limited warranty applies to the original purchaser of the product provided 1) that the product was purchased from otteroo.com or an authorized distributor/retailer and 2) is returned at the customer’s expense.
Any product falling under this warranty period will be replaced at Otteroo’s discretion. Otteroo retains the right to determine whether the claim is valid and whether damage is caused by non-manufacturing issues, misuse, improper care and/or negligence, wear and tear due to normal use, overuse, and use for commercial purposes or other than personal home use.
Please contact us to submit a warranty claim.